Privacy Policy

Snowflake Education AB (Swedish organization number: 559080-4968) is responsible for the treatment of your personal information that is collected when you visit the homepage, sign up for out newsletter, take part in one of our courses or buy something from our web store.

Our users integrity and data protection is important to us. Your data will be processed in accordance with applicable law and this privacy policy. If you have any questions, see the ”How to contact us” section below for details on how to contact us.

What information do we collect?

We collect personal information such as email, address, phone number and IP address when you sign up for our newsletter, take part in one of our courses or buy something from our web store. If you take one of our classes we also store information needed to deliver our course, such as your submitted assignments and results on exams that are taken in our system.

How do we use your personal information?

We use your personal information in order to deliver our services or products to you.

What legal basis do we have for processing your personal data?

If you have ordered something from us, or are taking on of our classes, we process your personal data due to contractual obligations.

If you have signed up for our newsletter, we store your personal data based on consent, to make it possible for us to provide the service.

We also use legitimate interest as a basis for processing data, such as for responsible marketing activities and optimizing the user experience of our products and services.

When do we share personal data?

We treat your personal data as confidential information and in general we will not disclose it to third parties.

We will however share your personal information if it is needed for us to fulfill our obligations to you.

For your personal information related to payments in our web shop, it is our payment providers privacy policy that is in effect, so read their terms and conditions.

Where do we store and process personal data?

In general we store your personal data on secure servers inside the European Economic Area (EEA).

If we or one of our data processors store data outside the EEA, we make sure that the appropriate measures are taken to ensure that the moving and storing of data outside the EEA is done in compliance with GDPR.

How do we secure personal data?

Our data is stored using high security cloud services. When transferring data between systems and users, the data is encrypted so that it is not possible for unauthorized users to access.

How long do we keep your personal data for?

We will keep your data for as long as it is needed for us to fulfill our obligations to you. Data related to our courses will be kept as long as it is relevant or as long as is required by applicable law.

Your rights in relation to personal data

You have the right to get a copy of the personal about you that we have stored, to send such a request, see the ”How to contact us?” section below.

You also have a right to request that data we have about you be deleted, see the ”How to contact us?” section below on where to send such a request.

To withdraw consent given to us for sending email marketing, click the unsubscribe link in any newsletter you received.

Use of automated decision-making and profiling

We currently do not use any automated decision-making or profiling.

How to contact us?

Use of cookies and other technologies

We use cookies to allow login to our systems, we also use cookies for anonymous tracking of user behavior to improve the user experience of our products and services.

Linking to other websites / third party content

We may link to other websites / third party content. This does not constitute endorsement, nor do we take any responsibility for the content on any linked website.